There can be different reasons behind your API not working properly. We provide  error codes according to the reason of API failure.

On hitting the API, if you face any issue, you can debug the API in the following manner:

  • Check the response received on calling the API.
  1. If a Request ID is generated on hitting the API, this means that your SMS is successfully submitted to SMSGATEWAYHUB. If your message gets failed due to any problem with API you can find the reason for the failure in the failed API section.
  2. An error will be displayed instead of request ID* if your SMS is not submitted successfully. You can find the reason behind it in our list of error codes and remove the error accordingly.

API Error Code

Erro Code Description
000 Success
001 login details cannot be blank
003 sender cannot be blank
004 message text cannot be blank
005 message data cannot be blank
006 error: generic error description
007 username or password is invalid
008 account not active
009 account locked, contact your account manager
010 api restriction
011 ip address restriction
012 invalid length of message text
013 mobile numbers not valid
014 account locked due to spam message contact support
015 senderid not valid
017 groupid not valid
018 multi message to group is not supported
019 schedule date is not valid
020 message or mobile number cannot be blank
021 insufficient credits
022 invalid jobid
023 parameter missing
024 invalid template or template mismatch
025 {Field} can not be blank or empty
026 invalid date range
027 invalid optin user

You may  contact our support for any related query.